Privacy policy

Last Updated: July 2026

At Valetra, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and purchase our products.

By accessing or using our website, you agree to the practices described in this Privacy Policy.

Information We Collect

We may collect the following types of information:

Personal Information

When you place an order, create an account, or contact us, we may collect:

  • Full Name
  • Email Address
  • Phone Number
  • Shipping Address
  • Billing Address
  • Payment Information (processed securely through third-party payment gateways)
  • Order History

Non-Personal Information

We automatically collect certain information including:

  • Device Information
  • Browser Type
  • IP Address
  • Location (Approximate)
  • Pages Visited
  • Time Spent on Website
  • Cookies & Analytics Data

How We Use Your Information

We use your information to:

  • Process and fulfill orders
  • Provide customer support
  • Send order confirmations and shipping updates
  • Improve our products and website experience
  • Prevent fraud and unauthorized transactions
  • Comply with legal obligations
  • Send promotional emails (only if you have opted in)

Payment Security

We do not store your credit card or debit card information.

All payment transactions are securely processed through trusted third-party payment gateways that comply with industry security standards.

Cookies

Our website uses cookies to:

  • Improve browsing experience
  • Remember your preferences
  • Analyze website traffic
  • Enhance website performance

You may disable cookies through your browser settings; however, some website features may not function properly.

Third-Party Services

We may use trusted third-party services including:

  • Payment Gateways
  • Shipping Partners
  • Analytics Providers
  • Marketing Platforms

These providers only receive information necessary to perform their services.

Data Protection

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, disclosure, alteration, or destruction.

Your Rights

You have the right to:

  • Access your personal information
  • Request corrections
  • Request deletion (where legally permitted)
  • Withdraw marketing consent

To exercise these rights, please contact us.

Changes to this Policy

We reserve the right to update this Privacy Policy at any time. Any changes will become effective immediately upon posting on this website.

Contact Us

If you have any questions regarding this Privacy Policy, please contact us:

Email: Salesvaletra@gmail.com

Phone: +91 9004701417